Client-side series · Episode 0

Digital transformation: insights on selecting and choosing IT solutions

What 20 years on the vendor and integrator side taught me about successful IT projects.

By Fakhri Essedik · · 2 min read

"Most failures and cost overruns in large IT projects do not come from technology, but from a disconnect between what is sold and what can actually be managed."

Key point. Having run integration and software businesses, I have seen from the inside the classic flaws of selection processes.

The strategic switch: to the client side

Three pillars that redefine the decision-maker's stance toward technology partners:

  1. Total independence. No financial interest in selling you more licenses or person-days.
  2. Clear-eyed analysis. Decode technical proposals and see through commercial bias.
  3. Business alignment. Put value creation and usage back at the center of decisions.

What we will decode together

Four lines of attack to turn your IT choices into controlled investments:

  • Method — a proof-based RFP, not a promise-based one: how to structure a tender that requires proof (PoC), not promises. Read episode 2.
  • Governance — acceptance testing is never delegated: why application acceptance must NEVER be left to the supplier who built it. Read episode 3.
  • Contracts — hidden costs & reversibility: anticipate hidden costs and reversibility from day one. Read episode 4.
  • Ecosystems — giants without conflicts of interest: getting technology giants to work together without conflicts of interest.

Clarify decisions, secure execution

This series has one goal: give decision-makers (CEOs, CIOs, procurement) the lens they need to turn IT choices into controlled investments.

Related offer

IT Services & Vendor Performance

Profitability (utilization, day rates, margin), move up to advisory offers, consortia and large tenders.

Fakhri Essedik

Fakhri Essedik

Founder of EDX Advisory

For more than 25 years, Fakhri Essedik has helped executive teams and CIOs steer major Digital, Data & AI programs across Europe, Africa and the Middle East.

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