Performance of IT services firms, software vendors and integrators

The challenges facing IT services firms and vendors

Pressure on day rates, costly bench, offshore competition, client expectations around generative AI, increasingly demanding tenders: the staff-augmentation model is no longer enough to protect margins. Leaders of IT services firms, software vendors and integrators must improve operational performance and move up the value chain at the same time.

What we do

1. Operational excellence

Analysis and optimization of key metrics (net operating margin, utilization rate, average day rate, margin per business unit and client), team restructuring, bench reduction, delivery industrialization and set-up of regional delivery centers.

2. Offer engineering

Moving from staff augmentation to high-value offers: packaged offers, fixed-price commitments, "C-level ready" advisory offers and a credible Data & AI positioning with executive buyers.

3. Consortia & large contracts

Building strategic alliances, engineering tender responses (including donor-funded tenders), structuring consortia and preparing final presentations.

Why EDX Advisory?

Our founder has run integration and software businesses across Europe, Africa and the Middle East. We know from the inside how an IT services firm makes money, what buyers expect and what wins a large tender. Read: Insights on selecting and choosing IT solutions.